PRIVACY POLICY
At yokosuka-office.com (“we,” “our,” or “us”), your privacy and the safeguarding of your personal data are of paramount importance. We are committed to protecting your personal information and handling it with transparency, care, and in strict compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website and services.
1. SCOPE OF THIS POLICY AND ROLE OF THE DATA CONTROLLER
This Privacy Policy applies to all users of our website, yokosuka-office.com, and any associated services and communications. For the purposes of applicable data protection legislation, we act as the “Data Controller” with respect to your personal data collected through the website and related services. This means we determine the purposes and means of processing your personal data.
2. CATEGORIES OF DATA WE PROCESS
We may collect and process the following categories of personal data:
a) Usage Data: Including but not limited to browser type and version, IP address, device identifiers, referring URLs, pages visited, session duration, clickstream behavior, and other diagnostic data collected when you use our website.
b) Account Data: Information you provide when creating an account or interacting with our services, such as your full name, physical address, email address, and phone number.
c) Profile Data: Preferences, purchase history, behavioral patterns, and user settings associated with your profile on yokosuka-office.com.
d) Communication Data: Records of your interactions with us, including customer support inquiries, feedback, and communication history conducted via email, forms, or customer service platforms.
e) Technical Data: Device characteristics, operating system version, mobile platform information, configuration settings, and diagnostic data that may be collected upon device interactions.
f) Transaction Data: Payment details (excluding full credit card numbers), order history, billing information, delivery address, and other data related to purchases made through our website.
g) Preference Data: Your consents and opt-in preferences for communications, newsletters, marketing activities, and product or service interest areas indicated by you.
3. LEGAL BASES FOR PROCESSING PERSONAL DATA
We process your personal data in accordance with the following legal bases, as appropriate:
– Consent: When you have explicitly given us permission to process your data for specific purposes (e.g., subscribing to a newsletter).
– Contractual Necessity: Where the processing is necessary to perform a contract with you, including fulfilling orders or providing services.
– Legal Obligation: When processing is necessary to comply with a legal or regulatory requirement.
– Legitimate Interests: Where we have a legitimate business interest, provided your rights do not override these interests—e.g., for website analytics, service improvement, or preventing fraud.
4. YOUR RIGHTS UNDER GDPR AND CCPA
Subject to applicable law, you may have the following rights regarding your personal data:
– Right of Access: To request access to the personal data we hold about you.
– Right to Rectification: To request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): To request deletion of your personal data where legally permissible.
– Right to Restriction: To request limitation of how we process your personal data under certain circumstances.
– Right to Data Portability: To obtain and reuse your data for your own purposes across different services.
– Right to Object: To object to the processing of your personal data where processing is based on legitimate interests or direct marketing.
If you wish to exercise any of these rights, please contact us at [email protected].
5. SECURITY MEASURES
We deploy robust organizational, administrative, and technical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
– Encryption of personal data in transit and at rest
– Role-based access control and authentication protocols
– Regular system backups and secure storage solutions
– Cybersecurity training for employees handling personal data
– Periodic audits of data protection practices
6. INTERNATIONAL DATA TRANSFERS
We may transfer and process your data in jurisdictions outside your own, including countries that may not provide the same level of data protection as your home jurisdiction. In such cases, we ensure that adequate safeguards, such as Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms, are in place to protect your data.
7. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting obligations. Specific retention periods include:
– Usage Data: Up to 24 months for analytics and performance reviews
– Account and Profile Data: Retained while the account is active and up to 3 years after closure
– Transaction Data: Retained for up to 7 years for tax and compliance purposes
– Communication Data: Retained for up to 2 years post-interaction
– Preference Data: Retained until withdrawal of consent or after 2 years of inactivity
We securely delete or anonymize data once retention periods expire.
8. COOKIE POLICY
We use cookies and similar technologies to enhance user experience and analyze website traffic. These include:
– Essential Cookies: Required for website operation and cannot be disabled.
– Functional Cookies: Enable enhanced functionality and personalization.
– Analytics Cookies: Collect anonymized data about user behavior to improve site performance.
– Performance and Security Cookies: Collect technical and security-related data to detect and prevent abuse.
9. COOKIE MANAGEMENT AND COMPLIANCE
Upon your first visit to yokosuka-office.com, we display a cookie consent banner that allows you to accept, reject, or manage your cookie preferences in line with GDPR and CCPA requirements. You can also control cookies through your browser settings or by revisiting our Cookie Preferences page. We honor Do Not Track (DNT) signals and provide tools for consent modification or withdrawal at any time.
10. PROTECTION OF CHILDREN
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from them. If you believe a child under the age of 13 has provided us with personal data, please contact us immediately at [email protected]. We will promptly take appropriate action to remove the data from our systems.
11. CHANGES TO THIS POLICY
We reserve the right to amend this Privacy Policy at any time to reflect evolving legal, regulatory, or operational requirements. Substantial changes will be communicated through appropriate channels, including notice on the website or direct contact where applicable. We encourage you to review this Privacy Policy periodically to stay informed about how your data is protected.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://yokosuka-office.com
COMPLIANCE STATEMENT
We are committed to maintaining compliance with all applicable data protection and privacy laws. If you have concerns about your privacy or the way your personal data is handled by yokosuka-office.com, we invite you to contact us using the information above.
